remote talent

Hire a Medical VA

Virtual assistant with a headset smiling at her desk while supporting an Australian practice
Remote Talent

Experienced across your practice software

Best Practice · MedicalDirector · Cliniko · Halaxy · Power Diary · Nookal · Zedmed

Medical virtual assistants that are skilled in bookings, reception, recalls and billing support.

Get 2 Free Medical VA Matches

No obligation. We reply within one business day.

Australian flagAustralian-led and Sydney based

Patient bookings, calls, recalls, inboxes, billing support and everyday medical admin handled by skilled remote staff matched to your practice.

  • Medical admin support
  • Patient bookings
  • Phone & reception support
  • Recalls and follow-ups
  • Billing support
  • Practice software experience

Client stories

Care Businesses Who Work With Remote Talent

Central Coast Compassionate Care logoGoogle Review
Our VA Cshan is wonderful, knowledgeable and very efficient.

Ashleigh Bate

Central Coast Compassionate Care

View this review on Google
Ember Care logoGoogle Review
Belle has provided us with more time to interact with and focus on our clients.

Denise Armstrong

Ember Care

View this review on Google

Businesses we support

Trusted Across Allied Healthcare & Wellbeing Industries

Healthcare & Wellbeing

Practices, clinics and care providers we support with remote staff.

Central Coast Compassionate Care logo
Ember Care logo
Excellence Care logo
Myhealth Medical Centre logo
Ochre Health logo
Physio Partners logo
Research Medical Centre logo
Reliance Care & Support logo
TOC logo
Thoughtful Movement logo

Trusted by Australian Businesses

See what Healthcare and NDIS providers have to say about working with Remote Talent

  • NDIS

    I can’t recommend Remote Talent enough! They were able to source three highly qualified NDIS Virtual Assistants within a week and even coordinated interviews with me by the following Monday. The entire process was seamless and efficient.

  • NDIS

    Remote Talent understood my business needs right away. My VA handles participant documentation, follow-ups, and admin tasks with care and accuracy. The support has been a game changer for my NDIS business!

    Ghell Molina

  • Medical

    Remote Talent has been such a huge help. Their VA handles bookings, patient follow-ups, and reports seamlessly. Couldn’t ask for better support.

    Josh Ferdinand Ortua

  • Medical

    We hired a medical receptionist VA through Remote Talent and she’s been brilliant with patient communication and appointment scheduling. Our front desk is running smoother than ever, even the doctors have noticed the difference.

  • NDIS

    We run a small NDIS agency and honestly didn’t expect much, but Remote Talent blew us away. Our VA helps with service bookings, case notes and even preps reports for plan reviews, such a lifesaver.

  • NDIS

    As an NDIS provider, we needed someone who understood compliance, documentation, and client communication. Remote Talent matched us with a VA who nailed it from day one.

    Charlotte Gratais

  • NDIS

    Jacob has helped us find our remote NDIS assistant. Admin is no longer a burden. We’re really happy. Thanks guys. This has been the best decision we have made in years.

    Dean Pollicina

  • Allied Health

    Our VA Cshan is wonderful, knowledgeable and very efficient.

    Ashleigh Bate

    Central Coast Compassionate Care

  • Allied Health

    Belle has provided us with more time to interact with and focus on our clients.

    Denise Armstrong

    Ember Care

  • NDIS

    Our VA Chris from Remote Talent is outstanding and super helpful. She helps us with rostering and admin duties. Even trying to help staff when they run in to issues on shift.

    Kelsey Peters

  • Allied Health

    Our team member from Remote Talent has been with us for a while and makes streamlining and documentation a lot more efficient for us.

    Flourishing well

  • Every placement has been professional, reliable, highly skilled and proactive.

    Dominique Hutchison

  • My Virtual Assistant has been doing an incredible job—efficient, proactive, and consistently reliable.

    Cody Hambleton

  • Hana has helped regain control of our overdue accounts, assisted with creatives for our marketing, and works completely autonomously to get the job done.

    Daniel Camilleri

  • They tailored the ideal candidates to fit into our business.

    Landan Dunn

    Principal — Financial Services, Sydney

52 Google Reviews

Read All Google Reviews

Front desk relief

Take the Pressure Off Your Front Desk

More patients often means more calls, bookings, follow-ups and admin. A Medical VA can take recurring tasks off your local team so your doctors, clinicians and practice staff can spend more time where they are most valuable.

  • Answering patient enquiries
  • Booking and rescheduling appointments
  • Managing inboxes
  • Following up patients
  • Processing recalls
  • Updating patient information
  • General practice administration
  • Billing and accounts support

Your systems

Medical VAs Who Can Work With Your Systems

Match your practice with remote staff experienced across common Australian healthcare software.

Best Practice logoBest Practice
MedicalDirector logoMedicalDirector
Cliniko logoCliniko
Halaxy logoHalaxy
Power Diary logoPower Diary
Nookal logoNookal
Zedmed logoZedmed
HotDoc logoHotDoc
Healthengine logoHealthengine
Xero logoXero

Depending on the role and practice:

  • Medicare claiming workflows
  • DVA administration
  • HICAPS
  • Tyro
  • Microsoft 365
  • Outlook
  • Teams
  • Google Workspace

Your VA is matched based on the systems and workflows your practice actually uses.

Capability

Support Across Your Practice

Slide through the everyday work a Medical VA can take off your plate.

Patient Bookings & Scheduling

Manage bookings, rescheduling, appointment confirmations and calendar administration.

Phone & Reception Support

Help answer calls, manage patient enquiries and reduce pressure on your front desk.

Recalls & Follow-Ups

Support recurring patient recalls, reminders and administrative follow-ups.

Inbox Management

Organise incoming emails, route enquiries and keep everyday correspondence moving.

Billing Administration

Assist with invoicing, payment administration, accounts tasks and supporting documentation.

Practice Administration

Handle repetitive back-office work that takes your local team away from patients.

Remote Support Without Managing Offshore Alone

Australian-Managed Support

Remote Talent provides local support so you are not left managing your offshore staff alone.

Vetted Remote Staff

Candidates are screened before being presented to your practice.

Police Checked

Suitable candidates can be police checked for greater confidence when working around sensitive healthcare information.

NDA & Confidentiality

Remote staff work under confidentiality requirements designed to protect your business and patient information.

Data-Security Focus

Processes can be aligned with your practice's access, privacy and security requirements.

Software-Matched Candidates

Tell us which systems your practice uses and we can prioritise candidates with relevant experience.

Unlimited Rematches

If the first fit is not right, Remote Talent can assist with rematching.

No Recruitment Headache

Remote Talent handles sourcing, screening and matching so you do not need to work through hundreds of applicants yourself.

Simple process

How It Works

1

Tell Us What You Need

We learn about your practice, workflow, systems and the admin you want covered.

2

Get Matched

We shortlist Medical VAs suited to your requirements.

3

Interview

Meet your preferred candidates and choose the person who fits your team.

4

Onboard

Get your VA set up and working within your practice workflow with ongoing support.

Who we support

Built for Healthcare Businesses

Remote support can be matched for:

  • General Practices
  • Specialist Clinics
  • Allied Health Practices
  • Psychology Practices
  • Physiotherapy Clinics
  • Dental Practices
  • Medical Specialists
  • Healthcare Service Providers

Whether you need support for reception, patient administration, billing or general back-office work, we can help you find the right remote staff.

Capacity

Add Capacity Without Adding More Front-Desk Pressure

Medical practices often reach a point where clinicians and local staff are spending too much time on work that can be handled remotely. Remote support gives your team extra capacity for the recurring work that still needs to get done every day.

  • More time for patient care
  • Less repetitive admin
  • Better coverage for calls and bookings
  • More consistent follow-ups
  • Extra capacity as the practice grows
  • Support matched to your existing workflow

Contact

Australian Support, Based in Sydney

Remote Talent

123 Pitt St, Sydney NSW 2000

Call 1300 009 347

remotetalent.com.au

View Remote Talent on Google Maps

Need help finding the right Medical VA?

Take Medical Admin Off Your Team

Tell us what your practice needs help with and we will match you with Medical VAs suited to your systems, workflow and day-to-day admin.

No obligation.

Call 1300 009 347

Get 2 Free Medical VA Matches

No obligation. We reply within one business day.