remote talent

Hire a Medical VA Fast

Virtual assistant with a headset smiling at her desk while supporting an Australian practice
Remote Talent

Experienced across your practice software

Best Practice · MedicalDirector · Cliniko · Halaxy · Power Diary · Nookal · Zedmed

Get 2 Free Medical VA Matches

Medical virtual assistants that are skilled in bookings, reception, recalls and billing support.

Australian flagAustralian-led and Sydney based

Patient bookings, calls, recalls, inboxes, billing support and everyday medical admin handled by skilled remote staff matched to your practice.

  • Medical admin support
  • Patient bookings
  • Phone & reception support
  • Recalls and follow-ups
  • Billing support
  • Practice software experience

Front desk relief

Take the Pressure Off Your Front Desk

More patients often means more calls, bookings, follow-ups and admin. A Medical VA can take recurring tasks off your local team so your doctors, clinicians and practice staff can spend more time where they are most valuable.

  • Answering patient enquiries
  • Booking and rescheduling appointments
  • Managing inboxes
  • Following up patients
  • Processing recalls
  • Updating patient information
  • General practice administration
  • Billing and accounts support

Your systems

Medical VAs Who Can Work With Your Systems

Match your practice with remote staff experienced across common Australian healthcare software.

Best Practice logoBest Practice
MedicalDirector logoMedicalDirector
Cliniko logoCliniko
Halaxy logoHalaxy
Power Diary logoPower Diary
Nookal logoNookal
Zedmed logoZedmed
HotDoc logoHotDoc
Healthengine logoHealthengine
Xero logoXero

Depending on the role and practice:

  • Medicare claiming workflows
  • DVA administration
  • HICAPS
  • Tyro
  • Microsoft 365
  • Outlook
  • Teams
  • Google Workspace

Your VA is matched based on the systems and workflows your practice actually uses.

Capability

Support Across Your Practice

Slide through the everyday work a Medical VA can take off your plate.

Patient Bookings & Scheduling

Manage bookings, rescheduling, appointment confirmations and calendar administration.

Phone & Reception Support

Help answer calls, manage patient enquiries and reduce pressure on your front desk.

Recalls & Follow-Ups

Support recurring patient recalls, reminders and administrative follow-ups.

Inbox Management

Organise incoming emails, route enquiries and keep everyday correspondence moving.

Billing Administration

Assist with invoicing, payment administration, accounts tasks and supporting documentation.

Practice Administration

Handle repetitive back-office work that takes your local team away from patients.

Remote Support Without Managing Offshore Alone

Australian-Managed Support

Remote Talent provides local support so you are not left managing your offshore staff alone.

Vetted Remote Staff

Candidates are screened before being presented to your practice.

Police Checked

Suitable candidates can be police checked for greater confidence when working around sensitive healthcare information.

NDA & Confidentiality

Remote staff work under confidentiality requirements designed to protect your business and patient information.

Data-Security Focus

Processes can be aligned with your practice's access, privacy and security requirements.

Software-Matched Candidates

Tell us which systems your practice uses and we can prioritise candidates with relevant experience.

Unlimited Rematches

If the first fit is not right, Remote Talent can assist with rematching.

No Recruitment Headache

Remote Talent handles sourcing, screening and matching so you do not need to work through hundreds of applicants yourself.

Simple process

How It Works

1

Tell Us What You Need

We learn about your practice, workflow, systems and the admin you want covered.

2

Get Matched

We shortlist Medical VAs suited to your requirements.

3

Interview

Meet your preferred candidates and choose the person who fits your team.

4

Onboard

Get your VA set up and working within your practice workflow with ongoing support.

Who we support

Built for Healthcare Businesses

Remote support can be matched for:

  • General Practices
  • Specialist Clinics
  • Allied Health Practices
  • Psychology Practices
  • Physiotherapy Clinics
  • Dental Practices
  • Medical Specialists
  • Healthcare Service Providers

Whether you need support for reception, patient administration, billing or general back-office work, we can help you find the right remote staff.

Capacity

Add Capacity Without Adding More Front-Desk Pressure

Medical practices often reach a point where clinicians and local staff are spending too much time on work that can be handled remotely. Remote support gives your team extra capacity for the recurring work that still needs to get done every day.

  • More time for patient care
  • Less repetitive admin
  • Better coverage for calls and bookings
  • More consistent follow-ups
  • Extra capacity as the practice grows
  • Support matched to your existing workflow

Contact

Australian Support, Based in Sydney

Remote Talent

123 Pitt St, Sydney NSW 2000

Call 1300 009 347

remotetalent.com.au

View Remote Talent on Google Maps

Need help finding the right Medical VA?

Take Medical Admin Off Your Team

Tell us what your practice needs help with and we will match you with Medical VAs suited to your systems, workflow and day-to-day admin.

No obligation.

Call 1300 009 347

Get 2 Free Medical VA Matches

Medical virtual assistants that are skilled in bookings, reception, recalls and billing support.

Popular Questions

Can my VA help with any task, or only a fixed list?

Your VA works across the tasks you need — admin, inboxes, scheduling, software updates and more. We match you with candidates experienced in your workflows, and you can add tasks as your needs grow.

How quickly will I hear back?

We usually reply within one business day of your enquiry with next steps and your 2 free VA matches.

Will I have a dedicated assistant?

Yes. Your VA works with your business only during their hours, so they learn your systems, clients and preferences.

What hours does my VA work?

Your VA works the hours agreed for your business, aligned to your time zone — full-time or part-time.

How do we communicate day to day?

However your team already works — email, Slack, Microsoft Teams, WhatsApp, phone or video calls. Your VA fits into your existing tools.

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